Proactive customer care and call centers:
our dashboards will guide your operators.
With Blendee you can equip your customer service agents with tools to identify and predict the behaviour of consumers interacting with them, significantly increasing not only conversions but also the level of service provided.
Empower your call center: provide your operators with the ability to propose personalised promotions and offers to each customer.
With Blendee intelligence, operators will be able to propose products, discount codes and promotions, defined by the marketing department and selected by Blendee based on the profile of the user who is interacting with your support.
You can activate this module both for telephone support and through web chat.
By mixing the activities carried out through Blendee's CRM module with the other proposed tools, it will be possible to automatically continue the work of contacting users who have interacted with your support.
It will be possible to send recall emails and text messages, show reminders in the website whenever they visit it, so as to incentivise them to complete a new purchase.
Create Personalised Customer Experiences
for Your Users.
Discover the full potential of our Marketing Operating System.
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