Personalise your customers' experience even in customer service and point-of-sale interactions.
Being able to give your customers as consistent an experience as possible across the different channels at your disposal is one of the keys to success for any type of business.
This consistency is one of the keys to creating a unique and personalised customer experience.
Making the most of your Customer Service (whether via live chat, telephone, or offline) and your Points of Sale is therefore essential.
Thanks to Blendee you will be able to recognise users across the different channels used, even integrating information about purchases made in store or through call centers.
With Blendee you can equip your customer service agents with tools to identify and predict the behaviour of consumers interacting with them, significantly increasing not only conversions but also the level of service provided.
Blendee allows you to equip salespeople with an artificial intelligence system that, in addition to helping them recognise the user, allows them to know whether and what products they have browsed within the site, whether they have products in their shopping carts, and for which products they have shown or show a greater propensity to 'buy.
A must-have omnichannel conversion weapon.
Create Personalised Customer Experiences
for Your Users.
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