Points of Sale and Sales Networks
Integrating all online and offline channels,
Blendee is the solution for building lasting relationships with your customers.
Personalise your customers' cross-channel experience. For a retailer to be able to create a unique and memorable experience across the different channels at its disposal is a very important lever in being able to optimise a customer journey.
Merging the online and offline experience is now the key to success for omnichannel retailers, and addressing it requires tools that can dialogue with both digital and physical properties.
Thanks to Blendee's technology, it will be possible to integrate, in one big data system, data from:
Give every single visitor a personalised browsing experience.
Thanks to Blendee it will be possible to automatically personalise your eCommerce site, both for the communication and the product part.
Each user will then have a unique experience based on their browsing characteristics, interest and behaviour.
You will be able to propose to them the most suitable products and the most effective communications based on the segment they belong to.
Thanks to the ability to intervene in real time, it will be possible to create a truly personalised experience.
Thanks to Blendee it will be possible to create real personalised promotions for each individual customer, being able to investigate and predict the products that are most suitable for him not only based on his manifest expressions of preference but also on the products that users similar to him have chosen in the past.
Define the ground rules, it will be Blendee that will take care of automatically personalising the communications and sending through the different communication channels available to you:
Blendee allows you to equip salespeople with an artificial intelligence system that, in addition to helping them recognise the user, allows them to know whether and what products they have browsed within the site, whether they have products in their shopping carts, and for which products they show a greater propensity to purchase, including based on behaviours of similar users.
Use Blendee to communicate with your customers in an automated way through the different channels available to you.
A.I.'s engine will be able to figure out which channel is best for each user and will favour it over others, giving each user the best possible experience.
Integrating data from your loyalty program will allow you to create and analyse automated offers tailored to your customers' tastes and buying habits.
Artificial intelligence will help you suggest products with a higher likelihood of conversion and communicate them in an automated way through social, text messaging or email.
The analysis of the behaviour of the different segments will allow you to understand which of them are, for example, the most profitable, those who interact most frequently with you, those who have entered a phase "at risk" or that do not interact with you for too long. This allow you to maximise the results on each segment.
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